Working With Us

We pride ourselves on the diversity of our staff and are committed to supporting staff in finding a work/life balance. We have numerous roles which offer flexible working arrangements, part time hours and job sharing. We recognise professional development is important to job satisfaction, ongoing learning and improved service delivery. We offer a broad range of learning and development activities.

As a not-for-profit organisation, our employees are able to take advantage of salary packaging as well as our annual team building days.

Current Vacancies

We currently have multiple vacancies at this time.

Contact us if you have any queries about the organisation or job opportunities.

Aged Care Co-ordinator

Part time – 22.5 hours per week (Monday to Friday)

Key Responsibilities & Purpose

  • To provide comprehensive coordination for the clients of the Home Care Packages (HCP) adhering to current Commonwealth Government guidelines and Creating Links’ organisational policies and procedures.
  • The Coordinator will work as part of a community care team, covering all aspects of client administration including service schedules, budgets, day to day service coordination
  • Provide leadership, supervision and management of the Aged Care team to identify, provide and monitor safe and effective care and personal supports for Aged Care service users, and build capacity to support carers
  • To liaise with home care package, and TACP participants about any changes to support services and providing administrative support for client care plans


  • Tertiary qualifications in Community Welfare/Aged Care/Health or related field. Minimum Diploma level
  • Working knowledge of community aged care funding and home care packages
  • Demonstrated experience in a team leadership role including workload management, performance management and critical and reflective thinking skills in decision making and problem solving.
  • A comprehensive clinical knowledge, particularly to age related health issues
  • Ability to communicate with a range of people including older people, staff, volunteers.
  • Good written communication skills including experience in preparing routine documentation related to care notes, analytical and critical thinking skills.
  • Demonstrated commitment to continual professional and personal development.
  • Demonstrated understanding of quality assurance and continuous improvement.
  • Demonstrated understanding of the Aged Care sector and contemporary issues relating to the Aged Care Industry.
  • Post basic qualifications relevant to Aged Care.
  • National Criminal Records Check
  • Valid Working with Children clearance
  • Current First Aid Certificate.
  • Minimum of five years’ practice experience within provision of quality Aged Care in a management role.
  • Current Driver’s Licence.


  • Fluency in a second relevant community language as well as English
  • Previous experience or knowledge of working in or with ‘practice groups’ or ‘communities of practice’
  • Relevant Tertiary Qualifications in Management or working towards same
  • Membership in Industry Reference Groups, committees and Associations

For more information, please contact us on 1300 254 657 or

All applications to send a current CV and must address selection criteria. 

Closing date 22 August 2018.

Financial Counsellor – Problem Gambling

Full time position until Dec 2018
Available for an immediate start!

Creating Links (NSW) Ltd is a not-for-profit community organisation based in Bankstown that focuses on developing dynamic, resilient, confident and inclusive communities and families.

The Financial Counsellor Problem Gambling will be responsible for providing financial counselling services to people who are experiencing financial difficulties as a result of problem gambling, assisting them to make informed decisions on the best course of action to resolve their financial difficulties, and/or to gain an improved ability to manage their financial affairs in the future.

The position will provide casework, advocacy, referral, community education and other activities including developing and maintaining links with relevant organisations in the region with a view to improving client outcomes.

This is a full time position of 38 hours per week.

Applicants are requested to address the selection criteria.

Essential Criteria:

  • Relevant Financial Counselling qualifications and Accreditation
  • Member of NSW State Association of Financial Counsellors (FCAN)
  • Relevant experience working with clients experiencing Problem Gambling
  • Case management experience in Financial Counselling
  • Demonstrated knowledge of consumer protection legislation and policy, credit system, debt recovery and bankruptcy laws
  • Excellent verbal and written communication skills
  • Demonstrated experience in advocating and negotiating with credit providers on behalf of clients
  • Demonstrates ability to work independently and also within a team
  • Demonstrated experience in administration and an ability to undertake statistical returns
  • Current Drivers Licence
  • Understanding of the needs of socially disadvantaged/vulnerable families
  • Valid Working with Children Check Clearance
  • National Criminal Records History Check

Desirable Criteria:

  • Fluency in a second relevant community language as well as English

Please send your CV with a covering letter addressing the selection criteria to outlining previous experience and why you think you are the perfect candidate for this position.

Closing date for application: Wednesday 18th July 2018 5pm.

Client Services Officer – Child & Family Services

Creating Links (NSW) Ltd is a growing not-for profit community organisation that focuses on developing dynamic, resilient, confident and inclusive communities and families in Metropolitan Sydney.


  • 6 month contract
  • X 1 22.5 hours p/w
  • X 1 fulltime 38hours p/w – Arabic speaking positon

Essential Criteria

  • Tertiary/Diploma qualifications in a social welfare field or equivalent.
  • Minimum 2 years’ experience in case management
  • Excellent knowledge, understanding and experience in working with families with complex needs
  • A well-developed understanding of child protection, the relevant legislation and knowledge of research and theoretical frameworks for working with vulnerable families
  • Ability to prioritise competing demands and meeting deadlines while working independently.
  • Possession of a current driver’s licence and Working with Children’s Check
  • National Criminal Records Check clearance
  • Ability to work flexible hours including evenings and some weekends.
  • Understanding of the needs of socially disadvantaged/vulnerable families.
  • Demonstrated ability to work independently and in a team environment.
  • Trained in evidenced based programs
  • Demonstrated group work skills
  • Fluency in a second relevant community language as well as English.


  • First Aid Certificate.
  • Knowledge of current Work Health and Safety Legislation.
  • Understanding of social justice issues.

How do I apply or find out more information?

Please send applications addressing the selection criteria, via email to or contact Sonia on 1300 254 657

Applications close on Thursday 21 June.

Out of School Hours Care (OOSHC ) – Coordinator

Creating Links (NSW) Ltd is a growing not-for profit community organisation that focuses on developing dynamic, resilient, confident and inclusive communities and families in Metropolitan Sydney.

We are looking for an experienced, highly motivated, committed person to join our dynamic team in the position of Coordinator, Out of School Hours Care.

The purpose of the role is to lead the development, implementation and evaluation of Out of School Hours services, including vacation care, at our Bankstown and Birrong centres. This permanent part-time opportunity (30 hours per week) involves some direct service delivery in before and after-school care, vacation care, as well as service coordination and administration duties.

Essential Criteria


  • Diploma in Children’s Services
  • Current First Aid Certificate, Anaphylaxis and Asthma Certificates
  • Valid working with Children’s Check Clearance
  • Current drivers licence with no restrictions


Skills and Knowledge

  • Demonstrated capacity to lead, coordinate and deliver high quality children’s services
  • Demonstrated understanding of contemporary child care and early learning practices and issues, including the National Quality Framework (NQF), National Quality Standards (NQS), and My Time Our Place (School Aged Framework)
  • Understanding of Work, Health & Safety legislation and Equal Employment Opportunity requirements
  • Understanding of operational management including budgeting, staffing ratios, occupancy levels and asset management
  • Ability to work in a team and to exercise tact, discretion and sound judgement
  • Effective time management skills
  • High level interpersonal communication skills, which meets the needs of children, parents, staff and key stakeholders
  • Sound written and verbal communication skills, including report-writing skills
  • Computer competency in utilising child care management software and MS Office

Desirable Criteria

  • Fluency in a second relevant community language as well as English
  • Working knowledge of Proda, Quik-kids software program or other CRM


Salary is in accordance with the Children’s Services Award 2010 (Level 6) with commencement salary based on experience. We offer salary packaging.

For a full information pack containing the position description or to discuss the role, please phone our office on 1300 254 657

All applications should be sent with a covering letter addressing the criteria to

This position is subject to the provisions of the Child Protection (Working with Children) Act 2012, and the successful applicant is required to have undertaken a Working with Children Registration. The successful applicant will be subject to a Criminal Records check.

Closing date for all applications – Wednesday 18th July 2018 5pm.

Community Care Workers

Are you looking for a rewarding and flexible job? Are you passionate about your community and helping others? If so, then we have the perfect opportunity for you!

Who are we?

Creating Links is a boutique organisation that aspires to be a leading community service provider, strengthening and building community capacity.

We are a fast growing and dynamic organisation that focuses on developing confident and inclusive communities and families across NSW.

The role

At this exciting time of change in both the Aged Care and Disability sectors, we are seeking experienced, vibrant and committed people to join our team.

We are currently seeking passionate staff who will be responsible for providing high quality, person-centered support to NDIS participants and people over 65 years.

You will be assisting our clients to remain independent in their homes.

Tasks and Responsibilities can include but not limited to:

  • Household assistance
  • Shopping
  • Provide company
  • Meal preparation
  • Social support
  • Advice and support
  • Community support
  • Personal care

The essentials…

  • The ability to provide personal and domestic care
  • Qualifications could include Certificate III in Disability, Aged Care, Community Services Studies or related fields
  • Experience in direct service provision or willingness to undertake training
  • Ability to work flexible hours
  • Current First Aid Certificate
  • Current Australian driver’s license
  • Own car with comprehensive car insurance
  • Valid Working with Children Check Clearance
  • National Criminal Records History Check.


Fluency in a second relevant community language as well as English (please specify in application)

Why you should join our team

  • Flexible working arrangements
  • Work with a dedicated and caring team
  • Career progression and development opportunities
  • Access to salary packaging benefits – increase your take home pay
  • Paid kilometres between clients
  • The opportunity to give back to your community
  • Multiple locations across NSW

At Creating Links, we truly believe that everyone matters and we value the unique contributions that you will bring to this role.

We want to work with people who are passionate about making a difference in their community, who are flexible and who want to be an integral part of an ever-growing organisation.

 How to apply

Please send your CV with a covering letter to outlining previous experience and why you think you are the perfect candidate for this position.

Please download the below Employment Package and fill out accordingly.

Employment Information Package 2017.