Children & Family Services

Family Services aim to provide support, education, information and advocacy to strengthen families with children. Our staff does this by offering a number of programs to help you build strong relationships, promote the development and maintenance of healthy, productive and positive families and communities.

Our highly trained Client Service Officers work with you to provide additional support, focusing on an evidence based approach that will help you successfully raise confident, happy and resilient children in any of the following ways:

Family Services, Case Work & Community Education

Creating Links recognise that raising children in today’s society
can be a difficult task and that parents may be concerned about the best ways to support their children.

Our goal is to help you build self-esteem, parenting skills and resilience through individual and community programs.

Group programs engage children and parents in play activities such as early literacy programs, playgroups and crafts, or provide an opportunity for parents and carers to increase their parenting skills in positive parenting programs.

Please refer to brochures for more information on group programs.


Creating Links recognises that families at times require counselling support to assist with emotional crises and personal issues.
Generalist counselling is available to individuals with children aged 0-17 years. Creating Links’ Counsellors utilise ethical practices and a diverse range of therapeutic techniques with an evidence based approach.

Financial Wellbeing

As part of our commitment to supporting the community, we offer you assistance in times of crisis.

Our professionally trained Financial Councillor specialises in providing you with information, support and strategic advice to overcome your financial hardship and ultimately achieve your long-term lifestyle goals.

Out of School Hours Care (OOSH)

We believe that Out of School Hours Care should be a fun and supportive environment where your children feel safe and welcome.

Before & After School Care and Vacation Care provides a wide range of activities, leaving you time to work, study or get things done before and after school as well as during school vacation breaks.

We welcome school age children (including those with special needs) and our staff are qualified and experienced in giving care and creating fun activities both indoors and out.

Out Of School Hours services include:

Bankstown Before and After School Care
Bankstown Public School
Address: Block 4 – Restwell St, Bankstown
Hours of operation: 6:30am – 9:00am & 2:30pm – 6:00pm

Birrong Before and After School Care

Birrong Public School
Address: Auburn Rd, Birrong
Hours of operation: 7:00am – 9:00am & 2:30pm – 6:00pm

You can download our Parent Information Booklet from the following link OOSH Parent information booklet 5th edition 2017

You can download our enrolment form here.