Kickstart Your Journey with Us

Here you will find information on career opportunities at Creating Links.

Every day we strive to make a difference. We are committed to providing a service our clients can be proud of. We strive to change our clients lives for the better whilst supporting them achieve their goals through positive outcomes.

To achieve this, we team up with wonderful employees. Our employees join a passionate team that plays an essential role in helping us change our clients lives for the better.

We pride ourselves on the diversity of our staff and are committed to supporting staff in finding a work/life balance. We recognise professional development is important to job satisfaction, ongoing learning, and improved service delivery.

Salary Packaging

Benefits available to our staff

Australian taxation laws provide tax concessions for not-for-profit organisations like Creating Links. One such concession is an exemption for Fringe benefits tax (FBT).

This means as an employer Creating Links can pass on to their employees a proportion of their wages as a reimbursement of personal expenses and no income tax is payable on this money, a proportion of your salary each pay is tax free. (Salary packaging)

You may choose to package a range of items, such as your mortgage, rent, school tuition fees, private health insurance or even a personal loan repayment, or you may decide to use our Salary Packaging Visa debit card (Remunerator) to package everyday living expenses including groceries, clothing and utility bills.

As an employee you are eligible to package up to the allowable maximum of $15,900 each FBT year.

You are also entitled to package on top of the $15,900 a further $2,650 which goes towards a meal entertainment card to be spent at restaurants, cafes and anywhere that sells food.

Salary packaging is optional and if you choose to package your salary, money is deducted from your salary pre-tax. You pay tax only on the remaining portion of your salary not the salary packaged money, significantly reducing the income tax you pay.

Current Vacancies

About us 

Creating Links is a leading medium sized boutique NFP organisation that delivers a diverse range of services in the areas of children & family, disability, financial counselling, fostering and youth across the Greater Sydney area. At Creating Links, we aim to develop resilient, productive and inclusive communities and families.

We are an evolving, forward-thinking organisation that values a socially and culturally diverse community and ability to create opportunities to provide services and programs to our community.

Benefits of working at Creating Links:

  • Diverse and Inclusive culture
  • Strong and supportive leadership
  • Focus on professional development of employees
  • Salary Packaging options available
  • Uses a Therapeutic Care Framework

About the Position

Creating Links are expanding their NDIS services and have an exciting new opportunity for a NDIS Team Leader in our Bankstown office.

Your demonstrated experience leading a team and your knowledge of the NDIS framework will allow you to contribute to the growth of our NDIS service offering. You will play an important role in our customer service provision, acting as the first point of contact for all client enquiries and harnessing a culture of client-centric service excellence within the NDIS team.

You will use your understanding of the NDIS and Creating Links to actively promote our services to clients, the community, and other key stakeholders in the disability sector to grow our client base.

You will also provide day-to-day leadership to the NDIS team and working closely with the Executive Manager to provide support to the NDIS team.

You will be required to think outside the box, and be involved in networking events, meetings, and client engagement to help grow and support a readily increasing NDIS service.

Job Description

Duties & Responsibilities:

  • Provide day-to-day leadership to the NDIS team.
  • Conduct inductions for new team members.
  • Ensure team members are meeting targets.
  • Escalate performance management concerns to the Executive Manager.
  • Complete risk assessments and ensure incidents are reported.
  • Assist with recruitment as requested by the Executive Manager
  • Work closely with the Executive Manager and Coordinators to identify potential opportunities for expanding Creating Links reach and potential clients in this NDIS sector.
  • Build a strong and respected local network of relevant service providers in the community.
  • Act as the first point of contact for new clients.
  • Liaise with NDIS Local Area Coordinators.
  • Follow up on complaints and compliments and escalating as required to the Executive Manager.
  • Strong collaboration with NDIS Coordinators to onboard new clients.
  • Have comprehensive knowledge of Plan Management, Support Coordination and scheduling.
  • Provide support with Plan Management, Support Coordination and Scheduling where required.
  • Assist with complex NDIS Enquiries and escalate to the Executive Manager where required.
  • Assist with driving a culture based on the client’s choice and control.
  • Regular communication with the Executive Manager to ensure the team is working effectively and safely.
  • Adhere to all WHS, NDIS and Organisational policies and procedures.
  • Ensure private and confidential information is handled accordingly.
  • Ensure all reporting and notes are completed within the appropriate timeframes.
  • Monitor, coordinate and process petty cash expenses.

Desired Skills and Experience

Essential Criteria:

  • 5+ years’ experience leading a NDIS team.
  • Demonstrated experience working independently and autonomously, with the ability to solve problems.
  • A working knowledge of the NDIS legislation and framework, and relevant state-based legislation.
  • Proficient in the use of Microsoft office applications and other information systems.
  • Evidence of COVID-19 Vaccinations.
  • A current National Police Clearance, Working with Children Check and NDIS Worker clearance.
  • A current unrestricted driver licence and access to a car
  • Minimum of a Cert IV in Disability, Mental Health or Community Services, or other health related field.
  • Current Criminal History Check
  • Current NSW working with children’s check.
  • Current NSW driver’s license
  • Covid-19 Vaccination

Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

Applicants must have the right to work in Australia and be able to provide a current National Police Clearance Check

To apply for the position please click the following link

https://creatinglinks.elmotalent.com.au/careers/careers/job/view/11?source=6

About us 

Creating Links is a leading medium sized boutique NFP organisation that delivers a diverse range of services in the areas of children & family, disability, financial counselling, fostering and youth across the Greater Sydney area. At Creating Links, we aim to develop resilient, productive and inclusive communities and families.

We are an evolving, forward-thinking organisation that values a socially and culturally diverse community and ability to create opportunities to provide services and programs to our community.

Benefits of working at Creating Links:

  • Diverse and Inclusive culture
  • Strong and supportive leadership
  • Focus on professional development of employees
  • Salary Packaging options available
  • Uses a Therapeutic Care Framework

 Job Description

Duties & Responsibilities:

  • Attending briefings/meetings with DCJ and other agencies relating to ROSH reports etc
  • Facilitating group supervision sessions as required and reflective practice.
  • Supporting Team Leaders to enhance their professional communication with DCJ and external service providers.
  • Supporting the preparation of interview plans, discussions and home visits with children, young people, carers, and birth parents.
  • Provide practice coaching for all case management tasks. This including field coaching and role modelling of best practice, particularly with new staff entering the agency.
  • Providing support with reviewing of court documentation including affidavits and section 82 reports.
  • Supporting Case Managers and Team Leaders with best practice with BI and Case Management tasks. This including field the practical assistance with field support and written application of case management tasks.
  • Supporting the facilitation of training where required.
  • Providing child protection and OOHC consultation for complex matters.
  • Actively work with each Team Leader and OOHC Case Manager to support the completion of OCG requirements to ensure that OOHC standards are being met within time frames. Including working with staff to pre-plan tasks so they do not fall outside of timeframes.
  • Provide Senior Manager with fortnightly updates regarding progress of teams BI and compliance tasks and report strengths, gaps and barriers.
  • Attend meetings with CEO and Executive Manager where required with Team Leaders and OOHC Case Managers regarding BI and OOHC compliance.
  • Actively working with the CARTS team and Manager regarding OCG requirements for carer supervision, carer reviews, assessments, carer engagement and support and assist in the reviewing of documents/assessments for the purpose of enhancing practice.

 Desired Skills and Experience

Essential Criteria:

  • Proven expertise in the management of complex child protection matters
  • Ability to manage multiple priorities under pressure, and meet deadlines
  • Ability to maintain confidentiality
  • Analytical and report writing skills
  • Competent in the writing of reports and formulating recommendations with cogent argument and attention to detail
  • Sound knowledge of Child Protection legislation
  • Tertiary degree qualification in a relevant discipline e.g., Legal, Social Sciences, Behavioural Sciences
  • Current Criminal History Check
  • Current NSW working with children’s check.
  • Current NSW driver’s license
  • Covid-19 Vaccination

Desirable Criteria:

  • Sensitivity to issues of confidentiality, gender, cultural background, disability, age, and sexuality in working with young people and their families
  • Knowledge of the social demographics and community services within the Creating Links Service Catchment areas
  • Experience working with the community based non-government sector and ability to develop a sound understanding of the Permanency Support Program deliverables applicable to Creating Links

 

Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

Applicants must have the right to work in Australia and be able to provide a current National Police Clearance Check.

 

Please click the following link to apply for the position

https://creatinglinks.elmotalent.com.au/careers/careers/job/view/8?source=6

About us 

Creating Links is a leading medium sized boutique NFP organisation that delivers a diverse range of services in the areas of children & family, disability, financial counselling, fostering and youth across the Greater Sydney area. At Creating Links, we aim to develop resilient, productive and inclusive communities and families.

We are an evolving, forward-thinking organisation that values a socially and culturally diverse community and ability to create opportunities to provide services and programs to our community

About the role:

Creating Links are seeking a fulltime experienced and passionate Senior Case Worker to join our OOHC team. As a Senior Case Worker, you will ultimately be responsible therapeutic case management and support services for children and young people who are unable to live with their families including securing and nurturing safe home.

Benefits of working at Creating Links: for creating links

  • Diverse and Inclusive culture
  • Strong and supportive leadership
  • Focus on professional development of employees
  • Salary Packaging options available
  • SCHCADS Award Pay.
  • Uses a Therapeutic Care Framework

Duties & Responsibilities:

  • Ensuring the child/young person’s wellbeing is actively safeguarded and concerns immediately reported.
  • Manage a caseload, ensuring children/young people have a safe, secure and stable home environment.
  • Assess and support children/young people’s ongoing needs.
  • Support the development, implementation, and review of individual case plans and Permancy plans.
  • Ensure all records/case notes are accurate and maintained in line with service, legislative, and Office of the Children’s Guardian (OCG) requirements, including the electronic casework system.
  • Working in a working within a therapeutically informed -based solution focused framework.
  • Be responsible for informing families of the service obligations in relation to child protection, confidentiality and the Privacy Act.

Essential Criteria: 

  • Relevant qualification or experience in (i.e. Social Work, Psychology or equivalent);
  • Extensive OOHC/PSP case management experience, particularly with children and young people with complex needs impacted by developmental trauma.
  • A well-developed understanding of the child protection system, the relevant legislation and knowledge of research and theoretical frameworks for working with vulnerable children and young people.
  • Demonstrated experience in mentoring and supporting colleagues to improve practice outcomes, including ability to facilitate group supervision
  • Demonstrated ability to facilitate change
  • Experience working with children and families from CALD backgrounds.
  • Highly developed communications skills, engagement and report writing and analytical skills.
  • A current NSW driver’s licence.
  • Current NSW Working with Children Check
  • National Police Check.
  • Ability to work flexible hours including evenings and some weekends when required.

Desirable Criteria:

  • Fluency in another language as well as English.
  • First Aid Certificate.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

Please click the following link to apply: https://creatinglinks.elmotalent.com.au/careers/careers/job/view/5

About the Organisation:

Creating Links is a growing not-for-profit community organization located in Bankstown focusing on developing dynamic, resilient, confident and inclusive communities and families.

About the Role:

Creating Links is seeking an experienced Financial Counsellor to lead the provision of financial counselling services to people experiencing financial hardship as a result of gambling problems.

Your duties will include:

  • Providing assessments and developing case work frameworks with referred clients
  • Delivery of tailored group education sessions
  • Providing confidential counselling to clients facing addiction
  • act as a confidential resource person to other Creating Links team members on financial matters.

The ideal candidate will meet the following criteria:

  • Minimum of 2 years’ experience working with clients experiencing Problem Gambling
  • Diploma in Financial Counselling
  • Member of the NSW State Association of Financial Counsellors (FCAN).
  • Demonstrate extensive knowledge of consumer protection legislation and policy, credit system, debt recovery and bankruptcy laws
  • High level of interpersonal, active listening, analytical and report writing skills and the ability to produce statistical reports
  • Strong financial literacy
  • Current WWCC and Police Clearance
  • Covid-19 Vaccination

 Benefits of working at Creating Links: 

  • Diverse and Inclusive culture
  • Strong and supportive leadership
  • Focus on professional development of employees
  • Salary Packaging options available
  • SCHCADS Award Pay.

For more information about this role, please contact Matthew Richards on 0403 003 728 or matthewr@creatinglinks.org.au

About the Organisation:

Creating Links is a growing not-for-profit community organization located in Bankstown focusing on developing dynamic, resilient, confident and inclusive communities and families.

About the Role:

Creating Links is seeking an experienced Financial Counsellor to lead the provision of financial counselling services to people experiencing financial hardship as a result of gambling problems.

Your duties will include:

  • Providing assessments and developing case work frameworks with referred clients
  • Delivery of tailored group education sessions
  • Providing confidential counselling to clients facing addiction
  • act as a confidential resource person to other Creating Links team members on financial matters.

The ideal candidate will meet the following criteria:

  • Minimum of 2 years’ experience working with clients experiencing Problem Gambling
  • Diploma in Financial Counselling
  • Member of the NSW State Association of Financial Counsellors (FCAN).
  • Demonstrate extensive knowledge of consumer protection legislation and policy, credit system, debt recovery and bankruptcy laws
  • High level of interpersonal, active listening, analytical and report writing skills and the ability to produce statistical reports
  • Strong financial literacy
  • Current WWCC and Police Clearance
  • Covid-19 Vaccination

 Benefits of working at Creating Links: 

  • Diverse and Inclusive culture
  • Strong and supportive leadership
  • Focus on professional development of employees
  • Salary Packaging options available
  • SCHCADS Award Pay.

For more information about this role, please contact Matthew Richards on 0403 003 728 or matthewr@creatinglinks.org.au